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Regional Head of Technology

ISP Iberia
Madrid, Spain
Date Added: Nov 24, 2022

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Regional Head of Technology


The International Schools Partnership (ISP) are currently looking for someone to fill the Regional Head of Technology**Region** role to join our truly international Technology team and support our continued growth.



To be the leading international schools’ group of quality and scale, with schools of choice recognised across local communities and the global education sector for amazing learning, ambition, and growth.



We are a focused, growing and financially secure group of schools.

All our schools:


  • Help children and students learn to levels that amaze them.
  • Inspire children and students to be successful now and equip them to be successful later.
  • Are truly international, working in partnerships within and across regions, cultures and languages.
  • Aim to be the schools of choice for children, students and their families, wherever we are.


Our principles emphasise and underpin how we do what we do.


  • Begin with our children and students;
    Our children and students are at the heart of our business. Simply, their success is our success.
  • Treat everyone with care and respect;
    We look after one another, embrace similarities and differences and promote the well-being of each other.
  • Operate effectively;
    We focus relentlessly on the things that are most important and will make the most difference.
  • Are financially responsible;
    We make financial choices carefully based on the needs of the children, students and our schools.
  • Learn continuously
    Getting better is what drives us.






The Role

Responsible to: Group Head of Technology & Regional MD

Responsible for:All Regional Schools & Offices and the Regional Technology Team




Reporting to the Group Head of Technology and Regional MD the Head of Technology is a crucial role within **Region**.  The post holder will be responsible for all aspects of technology within the region including (but not limited) to, Strategy, Systems & Infrastructure, Security & Governance, Budgets, Procurement & Enhancements, New School Integrations, and the Regional technology team.


A strategic, forward-thinking vision is critical to continuous improvement and the management of technology business as usual is equally important.  Working with the Technology Leadership Team (TLT), the post holder will be expected to build a close working relationship with other members of the ISP Technology and Corporate team both regionally and globally, partaking in global functional & strategical meetings on a regular basis.


ISP is globally spread over 8 core regions comprising of over 60 schools, 40000+ students and 6000+ staff and growing.  **Region** currently supports several schools in a variety of different locations.  Each school has a vision to become the school of choice for its local community.  It’s our job to ensure that in every function, we support and enable that.



Key Duties and Areas of Responsibility:


  1. Technology Strategy

The Head of Technology is responsible for owning the end-to-end technology function for the entire region and schools within, ensuring that technology is fit for purpose in helping the schools in every function.


The post holder should be looking at new initiatives that enable the schools to continuously move to the next level; be it with systems, infrastructure, or teaching & learning technologies etc.  The strategical aim is to support our schools in becoming and remaining the school of choice in their local area.


The Head of Technology will also be expected to attend and contribute to quarterly functional meetings with the global technology team.  Reporting on successes, projects and bringing to the table new initiatives that other regions could also benefit from.


  1. Technology Management

As Head of Technology, the post holder will manage and lead the entire regional technology team.  This will range from the Regional Systems and Infrastructure team to the support team within each of the schools.  It is expected that the Head of Technology regularly meets the entire team, ensuring that school by school and personal objectives are being met along with spending time with key stakeholders within the senior leadership team at each school.

In addition, the Head of Technology will take ownership of the regional technology budget, ensuring that the yearly opex and capex spend at each school is appropriately managed in line with the regional and global strategic goals.



  1. Leadership & Relationships

The Head of Technology will play a big part of the regional leadership team.  It is expected of the role to work very closely with peers in all functions, understating their technology needs intimately, helping them use technology effectively and working as a team to meet all regional goals.  Along with the regional team, it is equally important that the Head of Technology has a close working relationship with all members of the technology leadership team to align on key topics and expectations of the business.


Although not limited to, the below is a list of key roles the Head of Technology should have a close working relationship with.


  • Group Head of Technology
  • Group Head of Technology Implementation
  • Group MIS Manager
  • Regional MD
  • Regional Technology Team
  • Regional Functional Heads
  • Regional School Heads



  1. Technology Systems

The solid use of our core technology systems within the schools is a must, and it is the responsibility of the Head of Technology to ensure that is always the case.  Its important that the local and regional technology team can proactively support these systems to ensure uninterrupted availability to the schools.  It is equally important that the regional technology team identify and manage any training needs to ensure continuous improvement.  The Head of Technology will be expected to hold regular steering groups on some of the core systems, to align with key stakeholders in the region and ensuring everyone is informed on the latest and ongoing activities.


Our core systems are shown below.


  • NetSuite: Financial Accounting System
  • Engage: School Management Information System
  • 360: Health & Safety / Safeguarding System
  • HubSpot: Customer Relationship Management System
  • Cezanne & Jobvite: HR and Applicant Tracking Systems
  • G Suite & Office 365: Core Office Platforms
  • The Learning Hub: Learning Management System
  • OneLogin: Identity Management System





  1. Technology Infrastructure

The technology infrastructure is a key focus for the Head of Technology and covers 5 key areas, which will be supported by the regional infrastructure specialist, but ultimately owned by the Head of Technology.  These 5 areas include.


  1. Network Infrastructure: Wi-Fi- AP’s, Network Switches, Routers
  2. Server Infrastructure: Servers, Storage, Virtualization
  3. Security Infrastructure: Firewalls, Web Filters, A/V, Endpoint Protection
  4. Backup & Monitoring Infrastructure: On and Offsite Data Backup, UPS Protection, Network Monitoring
  5. End User Infrastructure: PC’s, Laptops, Printers, Tablet Computers


The infrastructure within the schools must follow the global technology standards, so the Head of Technology is responsible for ensuring that is met within each school in the region.  Regular tests against all the sections shown of Infrastructure must be conducted and reported against.  In addition, it will be expected that selected schools will undertake regular external vulnerability tests to ensure cyber security practices are being followed and fit for purpose.


Other Responsibilities:

  • Manage and develop core technology systems within the region, ensuring all are used efficiently and effectively
  • Engage with regional management (MD, principals etc.) and their teams to set strategic initiatives
  • Fulfil all internal and external audit requirements
  • Manage vendor agreements for technology applications and infrastructure and
  • Ensure the end-to-end provision supports solid use of technology for teaching and learning
  • Ensure the continuous training and support is provided all users of core systems used in the region
  • Hold regular regional steering group meetings with key stakeholders for core systems
  • Manage and develop systems & infrastructure to meet global technology standards
  • Line manage, guide, and support the Regional technology team
  • Consulting and collaborating with various ISP technical teams across the globe to ensure a consistent and standard technological footprint for programs and to obtain synergies where possible
  • Create strategy for contingency planning and risk mitigation in the region
  • Responsible for planning and scheduling project goals, milestones and deliverables
  • Report monthly to Group Head of Technology and TLT on all core technology activities in the region
  • Lead the delivery of tailored projects relating to core technology systems
  • Ensure all core technology systems are setup and configured with security in mind, leaving minimum risk of data breach
  • Willing to travel frequently within the region
  • Ensure regular cyber security testing is conducted throughout all schools and offices
  • Manage regional technology service desk and reporting kpi’s where necessary
  • Standardise regional technology hardware and software procurement
  • Over**Region** robust implementation of disaster recovery strategy
  • Ensure all infrastructure components are built to be highly available and scalable




Required Skills and Knowledge


Minimum Educational Qualifications Required for the Role

Degree level within technology or relevant professional qualifications in field

Minimum Years of Experience Required

15yrs technology work experience with at least 5yrs in a senior technology management

Language Skills

Fluency in English is a must

Skills and Abilities


  • Project management expertise
  • Strong systems knowledge (CRM, ERP, MIS, Core Office Platforms)
  • Deep understanding and experience of infrastructure (Network, Security, Servers)
  • Ability to adjust and set priorities to meet deadlines
  • Ability to effectively lead staff without direct authority
  • Strong written and verbal communication skills, including presentation skills
  • Strong persuasion and negotiation skills, including conflict resolution skills
  • Ability to work effectively in a professional manner with technology staff, business stakeholders, end users, management and others outside the organization
  • Ability to work independently and motivated to drive projects with autonomy
  • Having worked in a global multi-site de-centralised organisation is essential
  • Office 365 and Google for Education knowledge advantageous
  • Strong sense of urgency
  • Able to exercise independent judgement and act on it
  • Excellent analytical, mathematical, and creative problem-solving skills
  • Excellent listening, interpersonal, written, and oral communication skills.
  • Logical and efficient, with keen attention to detail.
  • Highly self-motivated and directed
  • Ability to effectively prioritize and execute tasks while under pressure.



ISP is committed to safeguarding and promoting the welfare of students and expects all staff to share this commitment. Successful applicants for people working with children will undertake a Disclosure and Barring Service (DBS) or Criminal Record Bureau (CRB) clearance from the country of origin.

Regional Head of Technology **REGION**                                                                                               International Schools Partnership                                                                                                                                                            

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