IT Manager
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Sancta Maria
Hyderabad, India
Date Added: Dec 7, 2022
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Description
ST. MARY’S EDUMANAGEMENT SERVICES PRIVATE LIMITED
Position: IT Manager
Location: Sancta Maria International School, Hyderabad, IN
Full-time
Report to: Regional Head of IT
Company Description
Sancta Maria International School is part of the well-respected Saint Mary’s Educational
Society in Hyderabad providing a high-quality Cambridge curriculum, where the school
encourages all children to learn independently, facilitating their personal growth, and
instilling a lifelong passion for learning.
International Schools Partnership (ISP) has an exciting academic association through
service arrangements with Sancta Maria.
Job Description
The IT Manager will primarily be responsible for handling the day-to-day management of
IT Operations & Services of the School.
The IT Manager will assist in providing governance and oversight of all certified ISO
frameworks within the organisation. He/She will work closely with the IT Compliance
team, who provide process ownership for processes across all platforms in ISP network. IT
Manager will implement required services within the practice as well managing adherence
to policies and ensuring agreed targets are met.
The IT Manager will also be responsible for liaising with the Regional IT function on the
operation & enhancement of the organisations Service Management suite of tools and will
be a implementing service management systems and other technology to support Managed
Services.
Responsibilities: (included, but are not limited to):
- Planning & implementing changes across the Service Practice
- Make sure network plans are compatible with other computer systems.
- Act as a SPOC to the service departments within the facility.
- Prepare & provide reports to the authorities on the technology update.
- Recommend equipment, supplies and materials for the purpose of acquiring required items and completing jobs efficiently
- Responds to emergency situations as needed for the purpose of resolving immediate concerns. Implement network security measures.
- Plan and prepares preventative maintenance schedules.
- Monitor and report on network performance and usage. Manage network growth and development. Works closely with professionals and functional managers to make sure systems work efficiently.
- Lead and develop the IT team, maintaining a collaborative and constructive working environment within the team.
- Take immediate actions on the Technology recommendations and policies from the Regional IT team.
Required Skills and Experience
Minimum Educational Qualifications : Graduation professional qualifications in field within IT or relevant
Minimum Years of Experience Required : 5yrs work experience with at least 2yrs in the K12 education sector
Language Skills: Fluency in English is a must
Special Skills and Abilities: 5 yrs + IT infrastructure support
- Microsoft Server Certified (MCSE, MCP)
- Cisco Network & Security Certified (CCNA, CCIE)
- Deep knowledge of Office 365 is must.
- Knowledge on Server Virtualization ex
- Working storage infrastructure knowledge
- Project management expertise
- Infrastructure implementation experienced
- Excellent soft skills
- Competent team trainer
Desired Skills and Experience:
- A passion for Service Improvement
- Experienced Service Management professional in a large-scale and diverse
- environment of incident management, escalation procedures and related disciplines
- Experience of IT service Management Systems and technology to support Managed
- services such as automation and monitoring.
- Process transformation and optimisation experience
- Knowledge of Information security best practices and broad working knowledge of
- Information Security
- Interpersonal Skills
- Ability to engage and influence at all levels of the business
- Strong verbal, presentation and written skills
- Independent problem-solving and self-directing abilities
- Self-driven and flexible with high motivation
- Ability to multi-task and handle multiple projects
- Willingness to support and mentor junior staff
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International Schools Partnership
The Old Town Hall, 4 Queens Road, Wimbledon, SW19 8YB, United Kingdom | T: +44 (0)20 3405 2404 | E: [email protected]
