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Group Head of Business Intelligence

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ISP Central
London, United Kingdom
Date Added: Jan 30, 2023

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ISP Group Head of Business Intelligence 

Purpose of Role  

Based in Wimbledon, UK reporting to the Group CFO, the role is responsible for bringing group-wide performance/progress data to life and ensuring it is fit for purpose against a backdrop of an increasing number of schools, new users and evolving business intelligence requirements. This role may involve global. 

ISP Principles 

Begin with our children and students. Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential Health & Safety and safeguarding issues and acting and following up on all concerns appropriately. 

Treat everyone with care and respect. We look after one another, embrace similarities and differences and promote the well-being of self and others. 

Operate effectively. We focus relentlessly on the things that are most important and will make the most difference. We apply school policies and procedures and embody the shared ideas of our community. 

Learn continuously. Getting better is what drives us. We positively engage with personal and professional development and school improvement. 

ISP Group Head of Business Intelligence Key Responsibilities 

  • Ensure data requirements are clearly and consistently defined and understood, taking ownership for end user requirements. 
  • Facilitate the process for setting, communicating and reviewing targets and trend expectations for all non-financial KPI’s, in collaboration with the Group Financial Planning and Analysis team (responsible for the budget setting process) and functional/regional leaders. 
  • Identify the relevant business processes and associated data sources relevant for meeting the overall data requirements and work with the Lead Data Engineer to ensure organisational discipline around data capture. 
  • Design appropriate and relevant data products, in collaboration with the Lead Data Engineer, ensuring scope of requirements are met. 
  • Lead the design of business intelligence reports and dashboards for all stakeholder groups.  Note: a report or dashboard would be made up of a series of relevant data products, designed around user requirements. 
  • Take responsibility for developing insights from analysis of the underlying data and developing the organisational capability to use intelligence and insights in decision making. 
  • Responsible for ensuring the right people have access to the right data (access control) and derive sufficient use/value out of the available intelligence (end user training). 

Skills, Qualifications and Experience 

  • Excellent stakeholder management skills and experience in leading the use of data to create business intelligence that leads to insight, decision making and action. 
  • Strong leadership and people development skills to develop a small team of business intelligence professionals, mentor users of insight (leaders across the organisation) and educate the broader ISP community on the valuable use of data. 
  • Ability to manage the evolving data requirements, collaborating with senior business leaders to put sufficient definition to those requirements for them to be actionable. 
  • Experience of using Power BI as the tool of choice for data analytics and insight coupled with the ability to lead adoption of Power BI across a portfolio organisation. 
  • Evidence of working in a decentralised global organisation  

ISP Leadership Competencies  

You consistently demonstrate and role-model the ISP Leadership Competencies in all that you do.  

  1. Collaboration. Takes an active part in leading their school or region; is cooperative and a genuine team player, developing positive, supportive relationships with colleagues to solve problems and maximise opportunities.  
  2. Learning & Getting Better. Continually demonstrates personal commitment and passion for learning and getting better using evidence and feedback, supporting others in their continual learning, development and growth.  
  3. Innovation Leadership. Is good at creating an environment where ideas for learning initiatives and services are generated and can motivate and inspire others through the process of creation through to completion. 
  4. Outcome driven. Can be counted on to find solutions. Is consistently looking to exceed goals and is focused on KPIs.  
  5. Resilience. Can deal with setbacks and challenges calmly and effectively.  
  6. Community Focus. Is committed to meeting and exceeding the needs and expectations of our students and their families.  
  7. Integrity & Ethical Management. Has the ability to work ethically and with integrity; helps others feel valued; upholds and models the ISP Vision, Purpose and Principles.  
  8. Leading & Inspiring Others. Supports, encourages and inspires students, colleagues and teams so that they give their best.  
  9. Understanding People. Is a very good judge of talent, can objectively articulate the strengths and motivations of people inside or outside the organisation. 
  10. Influencing & Communication. Consistently informs, influences and inspires students, parents and colleagues through timely and effective communication. 
  11. Agile. Responds and adapts to changing circumstances; manages and solves problems by providing solutions in a climate of ambiguity.  
  12. Strategic, Commercial & Financial Awareness. Has the ability to apply understanding of the business and industry to improve effectiveness and profitability.  
  13. Planning & Decision Making. Makes decisions on the best course of action and then plans, organizes, prioritizes and balances resources to achieve the desired outcome.  
  14. Diversity & Equity. Has the sensitivity, awareness, and skill to understand the values, behaviours, attitudes and practices across cultures that supports all children and adults to learn and work effectively. 

ISP Commitment to Safeguarding Principles 

ISP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All post holders are subject to appropriate vetting procedures and satisfactory Criminal Background Checks or equivalent covering the previous 10 years’ employment history.  

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