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HR Manager Iberia

ISP Iberia
Madrid, Spain
Date Added: Feb 21, 2023

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ISP HR Manager

Purpose of Role


As the company is growing the HR Manager will support the Regional HR Director for regional tasks and schools’ support.

The role will support the schools and employees in the region to experience the benefits of the ISP organization in the Region, in line with the local cultural practices and consistent with the local market.

As a member of the regional team, the HR Manager will work collaboratively and as a close support of the Schools’ Heads of HR and the rest of the HR team in the region.




This role reports directly (solid line) into the Regional Head of HR – Iberia


Key Stakeholders

Heads of HR in the schools in the region

Functional Regional Heads

Heads of Administration in schools in the region

Global HR Function



ISP Principles

Begin with our children and students. Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding issues and acting and following up on all concerns appropriately.


Treat everyone with care and respect. We look after one another, embrace similarities and differences and promote the well-being of self and others.


Operate effectively. We focus relentlessly on the things that are most important and will make the most difference. We apply school policies and procedures and embody the shared ideas of our community.


Learn continuously. Getting better is what drives us. We positively engage with personal and professional development and school improvement.


Key Responsibilities


Labour Laws and relation with lawyers

•  Maintains the relation with the legal provider

•  Supports and offers solutions to the schools in legal matters, and approval of the HR Head and Committee -if applicable-

• Supports the HR Head in complex legal matters

• Maintains, updates and communicates the HR teams and employees of any labour law changes and measures the impact to review with the Head of HR

•  Responsible of the implementation of any labour requirements, such as the equity committee, unions, etc.


Support and Coordination for the HR Teams in School

• Coordinates HR projects (meetings, training, surveys etc.), takes minutes and gives follow-up on the actions to be implemented/solved

• Support with the day-to-day operations of the HR functions and duties, training them in their main tasks to ensure the correct process is being followed

• Provides support to Heads of HR in Schools in any operational matters


Policies and Process

Design and/or update, supervise and ensure the implementation and alignment of global and regional policies and processes

•  Trains the HR teams and any employee who applies, in the training of process and policies

Homogenization of practices through a deep analysis in the schools and their needs, proposing actions as needed


Compensation, Payroll and Data analysis

•Pre-review of the regional office and schools payroll, for approval of the Head of HR, and questions any highlights founded, promoting its alignment to budget

•Support in benchmarking, and creating reports of compensation packages for all positions, both teaching as admin

• Follow-up the monthly absences and covers per school and regional office, to propose action plans to promote a healthy budget

• Creation of the annual bonus letters



• Ensures the complete compliance of the SCR monthly, and supports schools to have it complete, ensuring also 100% in the regional office

• Maintains the Check file of the SCR file, explaining any lacks or risks assessments that impact not having the 100% in all schools and regional office

• Designs, communicates and ensures the Safeguarding courses are updated annually, as well as the Safer Recruiter process, for the regional office and with the HR teams in schools


General HR Support

• Support in any additional regional projects and requirements as needed Reward


Qualifications and Experience

  • Successful delivery as a generalist HR leader with responsibility for the full HR agenda, having successfully delivered within fast- paced, multifaceted, commercial environments.
  • Show leadership with other employees and during periods of exponential and rapid growth, ideally through acquisition.
  • Have experienced, and been successful in, environments where there is little established HR infrastructure, as well as having experience of best-practice HR approaches.
  • To have successfully led collective bargaining negotiations, to be well versed in HR policies, practices and procedures and be well-practiced in the application of country specific employment and labour law.
  • Proven ability to take a business ‘on the journey’, where the goal is to create a forward-thinking and commercially aligned HR strategy.
  • Fluent English and Spanish

Personal Qualities

  • Down-to-earth and approachable, with clear personal energy and conviction, able to present their arguments challenge the status quo in the proper way.
  • A genuine team player who can take a hands-on approach and enjoys being collaborative and visible within the business.
  • Has the intellectual ability and operational grip to ‘hit the ground running’ and deliver results quickly and efficiently.
  • Clear commercial acumen, able to link the HR strategy to the business agenda and make complex HR ideas understandable to a non-technical audience.
  • A clear understanding of compensation and benefits and able to lead on top-level strategy around this.
  • Multi-tasker, capable of working across a broad spectrum of activities.

ISP Leadership Competencies

You consistently demonstrate and role-model the ISP Leadership Competencies in all that you do.


  1. Collaboration. Takes an active part in leading their school or region; is cooperative and a genuine team player, developing positive, supportive relationships with colleagues to solve problems and maximize opportunities.


  1. Learning & Getting Better. Continually demonstrates personal commitment and passion for learning and getting better using evidence and feedback; supporting others in their continual learning, development and growth.


  1. Innovation Leadership. Is good at creating an environment where ideas for learning initiatives and services are generated and is able to motivate and inspire others through the process of creation through to completion.


  1. Outcome driven. Can be counted on to find solutions. Is consistently looking to exceed goals and is focused on KPIs.


  1. Resilience. Can deal with setbacks and challenges calmly and effectively.


  1. Community Focus. Is committed to meeting and exceeding the needs and expectations of our students and their families.


  1. Integrity & Ethical Management. Has the ability to work ethically and with integrity; helps others feel valued; upholds and models the ISP Vision, Purpose and Principles.



ISP Commitment to Safeguarding Principles

ISP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All post holders are subject to appropriate vetting procedures and satisfactory Criminal Background Checks or equivalent covering the previous 10 years’ employment history.


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