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Admissions Assistant

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Star Twar
Dubai, United Arab Emirates
Date Added: Feb 28, 2023

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Admissions Assistant Role Profile

Purpose of Role

  • To manage leads and translate leads into enrolments to maximise pupil numbers
  • To support lead generation and school awareness through in school events and local partnerships to help the school become the school of choice for the local community
  • To take an ative role in the day to ay running of the school

ISP Principles

Begin with our children and students. Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding issues and acting and following up on all concerns appropriately.

Treat everyone with care and respect. We look after one another, embrace similarities and differences and promote the well-being of self and others.

Operate effectively. We focus relentlessly on the things that are most important and will make the most difference. We apply school policies and procedures and embody the shared ideas of our community.

Learn continuously. Getting better is what drives us. We positively engage with personal and professional development and school improvement.

Admissions Assistant Key Responsibilities

  • To follow up on all new enquiries within one working day, answering questions and converting enquiries to admissions meetings
  • Following up after meetings for all their appointments, up to and including an offer being made, and liaising with the registrar and finance so there is a smooth hand over for offers
  • To lead parent tours of the school and support meetings as required
  • To manage and maintain the appointment calendar, chasing any missed appointments, and ensuring the welcome area for parents is prepared before meetings
  • Weekly reconciliation to make sure records are always up-to-date
  • To manage the multiple databases of parent enquiries.
  • To participate in regular meetings with the admission/marketing team meetings and to share information with the school leaders and ISP on a regular basis.
  • To cover reception as required and support the day to day running of the school
  • To contribute to the weekly KPI reports, enrolments reports and pipeline reports, with the support of the registrar and head of admissions.
  • To be a primary contact for new incoming enrolment enquiries

Skills, Qualifications and Experience

  • Bachelor’s degree in Business, Marketing or another relevant degree
  • 1-3 years experience in a similar field will be considered an asset
  • Excellent Communication and people’s skills are essential, as well as the capability to interact with students.
  • The ability to maintain accurate records and be highly organised is essential.
  • High levels of computer literacy and excellent administration skills are also required.

Measures of performance

Targets will be set, based on:

  • Number of enrolments
  • Conversion rate of enquiries to enrolments


In addition, all staff are required to carry out any tasks required by the school or the regional office to facilitate the smooth day to day running of the school

ISP Leadership Competencies

You consistently demonstrate and role-model the ISP Leadership Competencies in all that you do.

  1. Takes an active part in leading their school or region; is cooperative and a genuine team player, developing positive, supportive relationships with colleagues to solve problems and maximise opportunities.
  2. Learning & Getting Better. Continually demonstrates personal commitment and passion for learning and getting better using evidence and feedback; supporting others in their continual learning, development and growth.
  3. Innovation Leadership. Is good at creating an environment where ideas for learning initiatives and services are generated and is able to motivate and inspire others through the process of creation through to completion.
  4. Outcome driven. Can be counted on to find solutions. Is consistently looking to exceed goals and is focused on KPIs.
  5. Can deal with setbacks and challenges calmly and effectively.
  6. Community Focus. Is committed to meeting and exceeding the needs and expectations of our students and their families.
  7. Integrity & Ethical Management. Has the ability to work ethically and with integrity; helps others feel valued; upholds and models the ISP Vision, Purpose and Principles.
  8. Leading & Inspiring Others. Supports, encourages and inspires students, colleagues and teams so that they give their best.
  9. Understanding People. Is a very good judge of talent, can objectively articulate the strengths and motivations of people inside or outside the organisation.
  10. Influencing & Communication. Consistently informs, influences and inspires students, parents and colleagues through timely and effective communication.
  11. Responds and adapts to changing circumstances; manages and solves problems by providing solutions in a climate of ambiguity.
  12. Strategic, Commercial & Financial Awareness. Has the ability to apply understanding of the business and industry to improve effectiveness and profitability.
  13. Planning & Decision Making. Makes decisions on the best course of action and then plans, organises, prioritises and balances resources to achieve the desired outcome.
  14. Diversity & Equity. Has the sensitivity, awareness and skill to understand the values, behaviours, attitudes and practices across cultures that supports all children and adults to learn and work effectively.

ISP Commitment to Safeguarding Principles

ISP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All post holders are subject to appropriate vetting procedures and satisfactory Criminal Background Checks or equivalent covering the previous 10 years’ employment history.

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