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Temporary Accounts Assistant

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Lady Elizabeth School
Alicante, Spain
Date Added: May 25, 2023

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Accounts Assistant Job Opportunity (Temporary)  

We´re looking for an enthusiastic and friendly individual to join our administration team from June.  

The Accounts Assistant is essential for the smooth running of the finance department and as the  

first point of contact for all accounts queries, delivering excellent customer service as well as  

providing efficient support in a busy environment..  

Accounts Assistant Role Profile  

LES´ Mission: We provide an enriching, learning-focused education of the highest standard which  

allows our pupils to achieve both success and experience failure in a safe and supportive  

environment. Staff, pupils and parents share the fundamental expectation of a positive attitude to  

learning. We nurture our pupils, encouraging them to develop a Growth Mindset to ensure they  

become resilient and persevere in the face of challenges. Happy, respectful, internationally-  

minded pupils, staff and parents are the core of our community. We support our pupils and staff  

to constantly get better and improve themselves. We do this as a team, without exception.  

At ISP, everyone is a learner. As a senior leader, you model learning and a growth mindset,  

demonstrating a desire to learn and build on your knowledge, skills and understanding in leading  

learning and the learning of others. You foster the learning and growth of your leadership team,  

which will be fundamental to your success.  

Learner (ISP definition)  

The ISP learner recognises that their mindset, experiences and actions drive their learning  

outcomes. With this awareness, they exercise voice, choice, and ownership over their process  

of learning - leading their learning and the learning of others.  

Reporting To:  

Head of Finance  

Head of School  

ISP Principles  

Begin with our children and students. Our children and students are at the heart of what we do.  

Simply, their success is our success. Well-being and safety are both essential for learners and  

learning. Therefore, we are consistent in identifying potential safeguarding issues and acting and  

following up on all concerns appropriately.  

Treat everyone with care and respect. We look after one another, embrace similarities and  

differences and promote the well-being of self and others.  

Operate effectively. We focus relentlessly on the things that are most important and will make the  

most difference. We apply school policies and procedures and embody the shared ideas of our  


Learn continuously. Getting better is what drives us. We positively engage with personal and  

professional development and school improvement.  

Key Responsibilities:  

To be the first point of contact for accounts enquiries to the school i.e. visits, calls and emails  

and to respond to queries from parents/carers and the general public with exemplary  

professionalism, ensuring that any messages are immediately dealt with, or forwarded to  

appropriate member of staff  

To ensure accuracy and efficiency of operations, processing and monitoring incoming  

payments, and securing revenue by verifying and posting receipts.  

To administer school bank account(s) which includes receiving funds, issuing receipts, and  

recording accounts receivables’ data, preparing and reconciling month-end reports  

Credit control: chasing and consolidating outstanding debt; making outbound calls to  

recover outstanding debt owed by parents and take preventative action to avoid further  


Creating weekly and monthly debtors reports for senior leadership, tracking and updating  

in a timely manner  

To follow correct procedures and policies in line with debt management  

To monitor and track debt collection progress and regularly report to the Head of School  

To Research and resolve accounting discrepancies concerning school accounts receivable  

and other related transactions  

To develop and maintain effective relationships with parents to ensure that debt  

collection is maximised and to resolve any billing issues  

To reconcile the accounts receivable ledger to ensure that all payments are accounted  

for and properly posted.  

Other duties, as assigned by either the Head of School and/ or Head of Administration (e.g.  

one off projects)  

To support the administration team in periods of absences, ensuring the reception is always  

covered and client queries are dealt professionally within a timely manner in the absence  

of colleagues  

The above details are not exhaustive and the post holder may be required to undertake tasks, roles  

and responsibilities as may reasonably be assigned to him/her by the Senior Leadership team  

Experience and Skills:  

Experience and qualifications  

Good level of English and Spanish  

Successful relevant experience in similar roles  

High level of computer literacy  

Skills and abilities  

Excellent customer service skills and telephone manner  

Ability to work calmly under pressure and prioritise effectively  

A commitment to getting the best outcomes for all staff, pupils and parents and promoting  

the ethos and values of the school  

To be friendly and cooperative when working with colleagues as part of a team  

To communicate clearly and resolve any issues quickly and professionally, both verbally  

and in writing.  

A high level of attention to detail  

To be self-motivated, be able to manage own time, prioritise tasks and show initiative  

Personal attributes  

Discretion and the ability to maintain in strictest confidence any information received  

concerning school matters  

Excellent interpersonal skills and the ability to communicate effectively with pupils, parents  

and staff and the wider school community  

Well-presented with a professional attitude  

Flexibility at busy times  

Confident and personable with a positive ‘can-do’ attitude  

ISP Commitment to Safeguarding Principles  

Lady Elizabeth and ISP is committed to safeguarding and promoting the welfare of children and  

young people and expects all staff and volunteers to share this commitment. All post holders are  

subject to appropriate vetting procedures and satisfactory Criminal Background Checks or  

equivalent covering the previous 10 years’ employment history.  

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