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Head of Admissions St George Madrid

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ISP Iberia
Madrid, Spain
Date Added: Sep 25, 2023

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ISP School Head of Admissions Role Profile

Purpose of Role

The Head of Admissions consistently works towards outstanding performance across all professional standards, ensuring safeguarding, successful outcomes, and the efficient and effective administrative operations.


To work as part of the administrative team, providing a friendly and welcoming service to students, staff, families, and visitors in a manner that truly reflects the values of our school. The post holder is expected to be able to prioritize tasks and to manage their workload with a minimum of supervision.


The school’s pursuit of excellence begins at our front gates and this role should actively seek to ensure an outstanding public perception of our operations and provision.


ISP Principles

Begin with our children and students. Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding issues and acting and following up on all concerns appropriately.


Treat everyone with care and respect. We look after one another, embrace similarities and differences and promote the well-being of self and others.


Operate effectively. We focus relentlessly on the things that are most important and will make the most difference. We apply school policies and procedures and embody the shared ideas of our community.


Learn continuously. Getting better is what drives us. We positively engage with personal and professional development and school improvement.


ISP School Head of Admissions Key Responsibilities


  • Management of Admissions and Appointments.
  • Management of Interviews with new families.
  • Analysis of Competitors.
  • Data and Document management of all students.
  • Management of Entrance tests and Evaluations.
  • Organisation of events to promote the school.
  • Assisting in creation and Design of Advertising and Campaigns.
  • Report to Central Office (KPI reports).
  • General Administrative Support.




Skills, Qualifications and Experience

  • Native level of English and Spanish.
  • Flexible, positive, and “can-do” attitude to work.
  • Successful relevant experience.
  • Full understanding of Equal Opportunities and able to implement it in everyday practice.
  • To communicate clearly and resolve any issues quickly and professionally.
  • To have excellent management skills and to be able to follow the school’s disciplinary code.
  • Desirable similar experience in a business or academic environment.
  • To be approachable to children, families, and staff.
  • To be able to work professionally as part of a team.
  • To be flexible, friendly, and cooperative when working with colleagues.
  • To communicate clearly to families, students and staff and resolve any issues quickly and professionally.
  • To communicate effectively and with empathy both verbally and in writing.


ISP Leadership Competencies

You consistently demonstrate and role-model the ISP Leadership Competencies in all that you do.


  1. Collaboration. Takes an active part in leading their school or region; is cooperative and a genuine team player, developing positive, supportive relationships with colleagues to solve problems and maximise opportunities.


  1. Learning & Getting Better. Continually demonstrates personal commitment and passion for learning and getting better using evidence and feedback; supporting others in their continual learning, development and growth.


  1. Innovation Leadership. Is good at creating an environment where ideas for learning initiatives and services are generated and is able to motivate and inspire others through the process of creation through to completion.


  1. Outcome driven. Can be counted on to find solutions. Is consistently looking to exceed goals and is focused on KPIs.


  1. Resilience. Can deal with setbacks and challenges calmly and effectively.


  1. Community Focus. Is committed to meeting and exceeding the needs and expectations of our students and their families.


  1. Integrity & Ethical Management. Has the ability to work ethically and with integrity; helps others feel valued; upholds and models the ISP Vision, Purpose, and Principles.


  1. Leading & Inspiring Others. Supports, encourages, and inspires students, colleagues and teams so that they give their best.


  1. Understanding People. Is a very good judge of talent, can objectively articulate the strengths and motivations of people inside or outside the organisation.


  1. Influencing & Communication. Consistently informs, influences, and inspires students, parents, and colleagues through timely and effective communication.


  1. Agile. Responds and adapts to changing circumstances; manages and solves problems by providing solutions in a climate of ambiguity.


  1. Strategic, Commercial & Financial Awareness. Has the ability to apply understanding of the business and industry to improve effectiveness and profitability.


  1. Planning & Decision Making. Makes decisions on the best course of action and then plans, organises, prioritises and balances resources to achieve the desired outcome.


  1. Diversity & Equity. Has the sensitivity, awareness, and skill to understand the values, behaviours, attitudes, and practices across cultures that supports all children and adults to learn and work effectively.


ISP Commitment to Safeguarding Principles

ISP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All post holders are subject to appropriate vetting procedures and satisfactory Criminal Background Checks or equivalent covering the previous 10 years’ employment history.


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