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Admissions Manager - Ecuador, Perú and Colombia (Ubicación: Ecuador)

ISP South America
Guayaquil, Ecuador
Date Added: Jan 25, 2024

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ISP Role Profile Regional Admissions Manager (Ecuador, Per and Colombia)
Purpose of Role
We are seeking a dynamic and results-oriented Admissions Manager to ensure the efficient execution and optimization of admission processes across multiple countries in the region: Ecuador, Per and Colombia.
Reporting to the Regional Head of Admissions for South America, the Admissions Manager will play a pivotal role in overseeing the recruitment and retention processes, implementing strategies to achieve student recruitment objectives, and enhancing the overall experience for families, staff, and students.
ISP Principles
Begin with our children and students. Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding and Health & Safety issues and acting and following up on all concerns appropriately.
Treat everyone with care and respect. We look after one another, embrace similarities and differences and promote the well-being of self and others.
Operate effectively. We focus relentlessly on the things that are most important and will make the most difference. We apply school policies and procedures and embody the shared ideas of our community.
Are financially responsible. We make financial choices carefully based on the needs of the children, students and our schools.
Learn continuously. Getting better is what drives us. We positively engage with personal and professional development and school improvement.
ISP Regional Admissions Manager - Key Responsibilities
  1. Strategic Admission Processes:
    • Develop and implement well-defined admission processes and procedures in schools to maximize inquiries, applications, school visits, and enrollments.
    • Collaborate with the Admissions Manager of Chile to lead the qualification process, ensuring adherence to high standards.
  1. Post-sales Process Management:
    • Ensure the implementation of effective post-sales process management, including student retention strategies, to exceed expectations in student retention levels.
  1. Enrollment Goals:
    • Work collaboratively with the region and schools to achieve enrollment objectives, providing accurate and timely data reports.
  1. Customer Service Excellence:
    • Uphold the highest level of customer service throughout the school for all stakeholders, supporting families and school staff in their daily lives to enhance the overall learning experience for students.
Skills, Qualifications and Experience
  • Proven experience in admissions management, preferably in an educational setting.
  • Strong strategic planning and execution skills.
  • Excellent interpersonal and communication skills.
  • Ability to collaborate effectively with diverse teams.
  • Demonstrated commitment to continuous improvement and learning.
  • English (min B2) essential.
ISP Leadership Competencies
You consistently demonstrate and role-model the ISP Leadership Competencies in all that you do.
  1. Collaboration. Takes an active part in leading their school or region; is cooperative and a genuine team player, developing positive, supportive relationships with colleagues to solve problems and maximise opportunities.
  2. Learning & Getting Better. Continually demonstrates personal commitment and passion for learning and getting better using evidence and feedback; supporting others in their continual learning, development and growth.
  3. Innovation Leadership. Is good at creating an environment where ideas for learning initiatives and services are generated and is able to motivate and inspire others through the process of creation through to completion.
  4. Outcome driven. Can be counted on to find solutions. Is consistently looking to exceed goals and is focused on KPIs.
  5. Resilience. Can deal with setbacks and challenges calmly and effectively.
  6. Community Focus. Is committed to meeting and exceeding the needs and expectations of our students and their families.
  7. Integrity & Ethical Management. Has the ability to work ethically and with integrity; helps others feel valued; upholds and models the ISP Vision, Purpose and Principles.
ISP Commitment to Safeguarding Principles
ISP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
All post holders are subject to appropriate vetting procedures, including an online due diligence search, references and satisfactory Criminal Background Checks or equivalent covering the previous 10 years employment history.
ISP Commitment to Diversity, Equity, Inclusion, and Belonging
ISP is committed to strengthening our inclusive culture by identifying, hiring, developing, and retaining high-performing teammates regardless of gender, ethnicity, sexual orientation and gender expression, age, disability status, neurodivergence, socio-economic background or other demographic characteristics. Candidates who share our vision and principles and are interested in contributing to the success of ISP through this role are strongly encouraged to apply.
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