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People Operations (HR) Administrator

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ISP USA and Canada
Miami, FL, United States
Date Added: Jan 30, 2024

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People Operations (HR) Administrator  

REPORTS TO:                  Regional Head of HR, US & Canada (Dotted Line Head of  


STATUS:                            Exempt/Salaried 

LOCATION:                     Riviera Schools (On-Site) 

SALARY:                           $55,000.00 - $65,000.00 (Commensurate with  

                                             education and experience) 

Purpose of Role  

We are seeking an exceptional People Operations (HR) Administrator who is team-oriented, collaborative, “hands on roll-up their sleeves”, and has high customer service standards. The People Operations (HR) Administrator role will be focused on administering support with recruitment, new hire-onboarding, HR administrative support to include but not limited to: reporting tasks, employee file maintenance, and payroll coordination support. Under the direction of the Regional Head of HR, US & Canada, and in partnership with the Head of School/School Director, ensure all recruitment and new hire recruitment and onboarding functions are completed in alignment with ISP and school standards. This role will serve as first-point-of-contact ONLY for all candidates in the recruitment process and new hires that are onboarding all the way through to a successful onboarding. Once this is completed, all inquiries that are HR and payroll related would be supported by the People Operations (HR) shared services team.  

This individual must thrive in a fast-paced environment with many moving pieces, and seeks to ensure they provide a compliant “white-glove” recruitment and onboarding experience for candidates and new hires. 

Key Partners to This Role: Executive Director of School, Head of Finance, People Operations Shared Services Team. 

ISP Principles 

Begin with our children and students. Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding and Health & Safety issues and acting and following up on all concerns appropriately. 


Treat everyone with care and respect. We look after one another, embrace similarities and differences and promote the well-being of self and others. 


Operate effectively. We focus relentlessly on the things that are most important and will make the most difference. We apply school policies and procedures and embody the shared ideas of our community. 


Are financially responsible. We make financial choices carefully based on the needs of the children, students and our schools.  

Learn continuously. Getting better is what drives us. We positively engage with personal and professional development and school improvement. 


Key Responsibilities  

Recruitment & Onboarding Support (50%): 


  • Lead the full lifecycle of the recruitment process from identifying vacancies, posting jobs using our ATS (JobVite), creating job descriptions templates, scheduling interviews and pre-screening candidates.
  • Review job details and prepare postings; in coordination with hiring manager determine recruitment strategy including pre-screening questions, and where advertising would occur to provide a diverse applicant pool.
  • Act as a point of contact and provide a stellar “candidate experience” by relationship building during the selection process.
  • Support the school and the hiring managers in ensuring a consistent recruitment, selection and interviewing process is followed.
  • Submit background checks through our background check provider (Sterling) for selected candidates. Including collection of international police checks (from candidates).
  • Conduct and complete reference checks aligned to our safer recruitment processes.
  • Perform other duties as assigned.


HR Administration Support (50%): 


  • Lead all new hire onboarding activities as outlined by our onboarding guidelines and standard operating procedures.
  • Responsible for ensuring all employee files for new hires and existing employees are maintained in accordance with file standards.
  • As applicable, provide payroll coordination support of any required timecards and other related items to send in for payroll processing with the People Operations (HR) shared services team.
  • Perform other duties as assigned.


Skills, Qualifications and Experience 

  • Bachelor’s Degree preferred or equivalent combination of education and experience in the Human Resources function.
  • A minimum of 3+ years of recent and relevant experience in recruiting, onboarding, or strong administrative assistant support. (Experience of working in HR Coordinator or Administrative Asisstant support).
  • Excellent listening, verbal, and written communication skills with employees and all levels of management; able to create a working environment of open communication and trust.
  • Highly detail-oriented with excellent organizational skills and multi-tasking abilities.
  • An understanding of and commitment to the ethos of the education industry.


E-Verify Participation:
ISP U.S. participates in E-Verify and will provide the Federal Government with your form I-9 information to confirm that you are authorized to work in the U.S 

ISP Commitment to Safeguarding Principles  

ISP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All post holders are subject to appropriate vetting procedures and satisfactory Criminal Background Checks or equivalent covering the previous 10 years’ employment history.  


ISP Commitment to Diversity, Inclusion and Belonging 


ISP is committed to strengthening our inclusive culture by identifying, hiring, developing, and retaining high-performing teammates regardless of gender, ethnicity, sexual orientation and gender expression, age, disability status, neurodivergence, socio-economic background or other demographic characteristics. Candidates who share our vision and principles and are interested in contributing to the success of ISP through this role are strongly encouraged to apply.  

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