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Information Technology Manager

St. George School (ES)
Madrid, Spain
Date Added: Mar 7, 2024

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ISP School Information Technology Manager Role Profile

Purpose of Role

The ITM is a creative and dynamic leader charged with developing and implementing a strategic vision in all areas of technology for the school. He / She will facilitate the integration of digital tools and best practices into curriculum and administrative systems. Both a big picture thinker and a hands-on implementer, the ITM engages with administrators, educators and Technology Vendor, parents and students to extend responsible and creative use of technology. Customer Service Minded.

ISP Principles

Begin with our children and students. Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding issues and acting and following up on all concerns appropriately.

Treat everyone with care and respect. We look after one another, embrace similarities and differences and promote the well-being of self and others.

Operate effectively. We focus relentlessly on the things that are most important and will make the most difference. We apply school policies and procedures and embody the shared ideas of our community.

Learn continuously. Getting better is what drives us. We positively engage with personal and professional development and school improvement.

Key Relationship

Direct report: Head of School

Regional report: ISP Head of Technology Iberia

Working relationships:

- Teachers and staff across the school.

- Student, Parents.

- IT rservice Vendos.

- Other Technology Lead in the Iberia region

Key Responsibilities

  • Develop and implement a strategic vision for the use of technology in both the academic and infrastructural systems.
  • Support the carrying out of the schools technology strategic plan.
  • Maintain knowledge of and communicate current research findings and forecasts related to the effective use of technology in the schools educational program.
  • Provide current, cutting-edge information to support decision-making on academic and administrative technology matters.
  • In collaboration with the administrative team, oversee professional development of staff on the integration of technology into the curriculum. Will also at times provide direct professional development.
  • Ensure that all educators and students have access to the appropriate technology tools to perform their tasks, job with the best possible efficiency.
  • Focus on ensuring that network and other technology resources are used safely and responsibly rather than limiting access.
  • Oversee all administrative aspects of technology programs and services at the school; including infrastructure implementation and maintenance, support of educators, staff in the use of different area of technology.
  • Own the setup and installation of new equipment for staff and students.
  • Perform proper troubleshooting and maintenance work. Determine whether a problem needs outside help or can be fixed in-house.
  • Effectively allocate and manage resources to support strategic priorities and initiatives.
  • Provide leadership in the purchase and acquisition of new technology and equipment. Consults with appropriate stakeholders to coordinate, evaluate and recommend and purchase new technology and equipment.
  • Possess the understanding of industry-standard related practices and procedures of regulations and guidelines as they relate to the purchase and use of software (specifically copyright laws and the use of licensed equipment and materials.
  • Develop and monitor annual instructional technology and technology operations budget in cooperation with appropriate stakeholders in a school and Regional Level.
  • Maintain records/inventory of equipment and resources.
  • The Professional use of Technology Help desk system provided by ISP Group.
  • Professionally represent the school in interactions with parents, community, staff, and students and resolve conflict in a professional manner.
  • Comply with applicable District, state, local and federal laws, rules and regulations.
  • Respond willingly to emergency situations outside of the standard work schedule.
  • Pitch in where needed even if its outside of formal domain.
  • Perform other duties as assigned by the Head of School

Skills, Qualifications and Experience

  • Hands on Experience with wired and wireless Infrastructure. (HP Aruba, Cisco Meraki is preferred)
  • Hands on Experience with Windows server operating system and Domain Controllers.
  • Hands On Experience with security practices of firewall and content filtering.
  • Hands On Knowledge with TCP/IP, DNS, Routing and Firewalls.
  • Hands On Knowledge in managing IP PABX.
  • Hands On Knowledge in managing Virtual environment and Backup (VMware, Hyper-V preferred).
  • Hands On Experience on managing Education Platform O365 Google G-Suite.
  • Minimum 5 years experience in similar role , and 10 years of experience in technology in general.
  • B.S or Equivalent Degree Computer /Technology Field.

ISP Leadership Competencies

You consistently demonstrate and role-model the ISP Leadership Competencies in all that you do.

  1. Collaboration. Takes an active part in leading their school or region; is cooperative and a genuine team player, developing positive, supportive relationships with colleagues to solve problems and maximise opportunities.

  1. Learning & Getting Better. Continually demonstrates personal commitment and passion for learning and getting better using evidence and feedback; supporting others in their continual learning, development and growth.

  1. Innovation Leadership. Is good at creating an environment where ideas for learning initiatives and services are generated and is able to motivate and inspire others through the process of creation through to completion.

  1. Outcome driven. Can be counted on to find solutions. Is consistently looking to exceed goals and is focused on KPIs.

  1. Resilience. Can deal with setbacks and challenges calmly and effectively.

  1. Community Focus. Is committed to meeting and exceeding the needs and expectations of our students and their families.

  1. Integrity & Ethical Management. Has the ability to work ethically and with integrity; helps others feel valued; upholds and models the ISP Vision, Purpose, and Principles.

  1. Leading & Inspiring Others. Supports, encourages, and inspires students, colleagues and teams so that they give their best.

  1. Understanding People. Is a very good judge of talent, can objectively articulate the strengths and motivations of people inside or outside the organisation.

  1. Influencing & Communication. Consistently informs, influences, and inspires students, parents, and colleagues through timely and effective communication.

  1. Agile. Responds and adapts to changing circumstances; manages and solves problems by providing solutions in a climate of ambiguity.

  1. Strategic, Commercial & Financial Awareness. Has the ability to apply understanding of the business and industry to improve effectiveness and profitability.

  1. Planning & Decision Making. Makes decisions on the best course of action and then plans, organises, prioritises and balances resources to achieve the desired outcome.

  1. Diversity & Equity. Has the sensitivity, awareness, and skill to understand the values, behaviours, attitudes, and practices across cultures that supports all children and adults to learn and work effectively.

ISP Commitment to Safeguarding Principles

ISP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All post holders are subject to appropriate vetting procedures and satisfactory Criminal Background Checks or equivalent covering the previous 10 years employment history.

ISP Commitment to Diversity, Equity, Inclusion, and Belonging

ISP is committed to strengthening our inclusive culture by identifying, hiring, developing, and retaining high-performing teammates regardless of gender, ethnicity, sexual orientation and gender expression, age, disability status, neurodivergence, socio-economic background or other demographic characteristics. Candidates who share our vision and principles and are interested in contributing to the success of ISP through this role are strongly encouraged to apply.

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