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Admissions Officer

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The Aquila School
Dubai, United Arab Emirates
Date Added: Apr 5, 2024

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Role Profile for Admissions Officer
ISP Principles
Begin with our children and students. Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding and Health & Safety issues and acting and following up on all concerns appropriately.
Treat everyone with care and respect. We look after one another, embrace similarities and differences and promote the well-being of self and others.
Operate effectively. We focus relentlessly on the things that are most important and will make the most difference. We apply school policies and procedures and embody the shared ideas of our community.
Are financially responsible. We make financial choices carefully based on the needs of the children, students and our schools.
Learn continuously. Getting better is what drives us. We positively engage with personal and professional development and school improvement.
For all staff in school we share a responsibility to ensure that children are safe and properly supervised at all times. Our school is committed to ‘amazing learning’- providing enjoyable and meaningful learning experiences so that every pupil makes as much progress as possible. All staff are expected to adhere to The Aquila Professional Code of Conduct and commit to promoting our vision – ‘A happy community school with amazing learning at its heart where pupils are empowered to make choices, engage in meaningful learning experiences and make exceptional progress’. Our focus is providing children with amazing learning and to be the school of choice for the community we serve.
The Aquila School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All post holders are subject to appropriate vetting procedures and satisfactory Criminal Background Checks or equivalent covering the previous 10 years’ employment history.
Core purposes:
  • To manage leads and translate leads into enrolments to maximise pupil numbers
  • To support lead generation and school awareness through in school events and local partnerships to help the school become the school of choice for the local community
  • To take an active role in the day to day running of the school
Key duties include:
  • To follow up on all new enquiries within one working day, answering questions and converting enquiries to admissions meetings
  • Following up after meetings for all their appointments, up to and including an offer being made, and liaising with the registrar and finance so there is a smooth hand over for offers
  • To lead parent tours of the school and support meetings as required
  • To manage and maintain the appointment calendar, chasing any missed appointments, and ensuring the welcome area for parents is prepared before meetings
  • Weekly reconciliation between Hubspot and Engage to make sure records are always up-to-date
  • To manage the multiple databases of parent enquiries.
  • To participate in regular meetings with the admission/marketing team meetings and to share information with the school leaders and ISP on a regular basis.
  • To cover reception as required and support the day to day running of the school
  • To contribute to the weekly KPI reports, enrolments reports and pipeline reports, with the support of the registrar and head of admissions.
  • To be a primary contact for new incoming enrolment enquiries
Measures of performance-
Targets will be set based on:
  • Number of enrolments
  • Conversion rate of enquiries to enrolments 
In addition, all staff are required to carry out any tasks required by the school or the regional office to facilitate the smooth day to day running of the school
To be line managed by the school admissions manager 
Holidays- 30 working days per year
Hours of work: 8:15am to 5:00pm Monday to Thursday and up to 1pm on Friday’s (and up to 5:00pm on a Friday every 3-4 weeks as per a rota system) plus occasional evening and weekend work.  The working hours may be amended as the employer deem necessary from time to time (e.g. open days)
ISP Competencies
You consistently demonstrate and role-model the ISP Competencies in all that you do.
  • Collaboration. Takes an active part in leading their school or region; is cooperative and a genuine team player, developing positive, supportive relationships with colleagues to solve problems and maximise opportunities.
  • Learning & Getting Better. Continually demonstrates personal commitment and passion for learning and getting better using evidence and feedback; supporting others in their continual learning, development and growth.
  • Outcome driven. Can be counted on to find solutions. Is consistently looking to exceed goals and is focused on KPIs.
  • Resilience. Can deal with setbacks and challenges calmly and effectively.
  • Community Focus. Is committed to meeting and exceeding the needs and expectations of our students and their families.
  • Integrity & Ethical Management. Has the ability to work ethically and with integrity; helps others feel valued; upholds and models the ISP Vision, Purpose and Principles.
  • Leading & Inspiring Others. Supports, encourages and inspires students, colleagues and teams so that they give their best.
  • Agile. Responds and adapts to changing circumstances; manages and solves problems by providing solutions in a climate of ambiguity.
  • Strategic, Commercial & Financial Awareness. Has the ability to apply understanding of the business and industry to improve effectiveness and profitability.
  • Diversity & Equity. Has the sensitivity, awareness and skill to understand the values, behaviours, attitudes and practices across cultures that supports all children and adults to learn and work effectively.
ISP Commitment to Safeguarding Principles
ISP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
All post holders are subject to appropriate vetting procedures, including an online due diligence search, references and satisfactory Criminal Background Checks or equivalent covering the previous 10 years’ employment history. 
ISP Commitment to Diversity, Equity, Inclusion, and Belonging
ISP is committed to strengthening our inclusive culture by identifying, hiring, developing, and retaining high-performing teammates regardless of gender, age, disability status, neurodivergence, socio-economic background or other demographic characteristics. Candidates who share our vision and principles and are interested in contributing to the success of ISP through this role are strongly encouraged to apply.
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