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Regional Office Manager

ISP Brazil
Sao Paulo, Brazil
Date Added: Jun 5, 2024

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Purpose of Role

We are seeking an Office Manager to support the Regional Managing Director and the Regional ISP team to oversee the smooth operation of our people based in Brazil. You will play a critical role in providing essential support to the RMD, her team and ensuring the efficient functioning of our office environment and all of our Regional team members. 


ISP Principles

Begin with our children and students. Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding and Health & Safety issues and acting and following up on all concerns appropriately.


Treat everyone with care and respect. We look after one another, embrace similarities and differences and promote the well-being of self and others.


Operate effectively. We focus relentlessly on the things that are most important and will make the most difference. We apply school policies and procedures and embody the shared ideas of our community.


Are financially responsible. We make financial choices carefully based on the needs of the children, students and our schools.


Learn continuously. Getting better is what drives us. We positively engage with personal and professional development and school improvement.


Key Responsibilities

  • Provide support to the Regional Managing Director, including diary management and travel arrangements and her direct team.
  • Manage the ISP information email account and the central telephone line responding to and directing messages as appropriate.
  • Manage day-to-day office operations, including office supplies, equipment, mobile phones and facilities maintenance.
  • Coordinate administrative tasks such as scheduling meetings and booking flights and hotels for the wider Regional team.
  • Assist with the planning and execution of office events, meetings, and other special projects.
  • Oversee the reception and greet visitors, ensuring a professional and welcoming atmosphere.
  • Maintain accurate records and documentation, including filing systems and databases.
  • Act as a point of contact for internal and external stakeholders, addressing enquiries and providing assistance as needed.
  • Supporting with office Health & Safety and First Aid compliance.



Skills, Qualifications and Experience

  • Proven experience as an Office Manager or similar administrative role.
  • Strong organisational and multitasking abilities, with excellent attention to detail.
  • Excellent communication and interpersonal skills, with the ability to interact effectively with diverse stakeholders.
  • Fluency in English; fluency in Spanish will be a plus.
  • Proficiency in Microsoft Office suite and other relevant software applications.
  • Ability to work independently and prioritise tasks in a fast-paced environment.
  • A proactive and positive attitude, with a willingness to contribute to a collaborative team environment.


ISP Commitment to Safeguarding Principles

ISP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

All post holders are subject to appropriate vetting procedures, including an online due diligence search, references and satisfactory Criminal Background Checks or equivalent covering the previous 10 years’ employment history. 


ISP Commitment to Diversity, Equity, Inclusion, and Belonging

ISP is committed to strengthening our inclusive culture by identifying, hiring, developing, and retaining high-performing teammates regardless of gender, ethnicity, sexual orientation and gender expression, age, disability status, neurodivergence, socio-economic background or other demographic characteristics. Candidates who share our vision and principles and are interested in contributing to the success of ISP through this role are strongly encouraged to apply.




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