Junior/Senior Admissions Executive (Events)

Description

• A culture of engagement and trust, where staff contributions are recognised and valued. 
• A passionate and motivated team of professionals who put children at the heart of decision-making. 
• An embedded whole campus commitment to professional development and a commitment to serving others. 
• A peer network of like-minded teaching colleagues and support from non-academic staff.   
• Access to expertise, best practice sharing and learning opportunities across countries and cultures.   
• A commitment to employee well-being.   

• Internal:  All staff, School Marketing & Admissions team; Senior leadership team.
• External: Current and Prospective Students and their Families, External Agents and Partners  

• Marketing & Admissions Manager

• Tracks and monitors QL to Enrolment conversions via KPI report on a weekly basis with supporting analysis and action points provided by the Marketing and Admissions Manager.
• Works closely with the Marketing and Admissions Manager by giving feedback on lead quality, sharing insights from potential parents and providing ample prompts/ alerts with regard to upcoming events/webinars, or school related initiatives aimed at new recruitment.

• Establish and maintain relationships with agents, feeder schools, and partners involved in student exchange, afterschool clubs, Saturday sports, winter camps, holiday programmes, and admissions-related events.
• Coordinate and promote afterschool clubs, Saturday sports programmes, winter camps, and holiday programmes.
• Organise activities and arrange staff manpower for all programmes.
• Serve as the main contact for agent enquiries.
• Plan, organise, and execute admissions and marketing events such as open days, admission days, campus tours, school events, and roadshows.
• Coordinate event logistics, including venue setup and attendee registration.
• Communicate with third parties about event enquiries and logistics.
• Engage contracts with vendors and service providers.

• Conduct informative and engaging school tours for prospective students and parents, highlighting the school's facilities, programmes, and unique offerings.
• Provide personalized consultations to address parents' questions and concerns, guiding them through the admissions process.
• Convert enquiries into admissions by effectively communicating the value and benefits of the school.
• Respond promptly to admissions enquiries via phone, email, and in person.
• Maintain accurate records of enquiries and follow up as needed.
• Direct current parents' concerns to the school secretary and ensure they are resolved.
• Support sales activities within budget constraints and assist in developing marketing strategies.
• Convert prospective student enquiries into confirmed admissions through effective sales techniques.
• Monitor and respond to online enquiries through social media platforms.
• Photograph of school events for promotional use to support manager for social media platform.

• Achieve personal KPIs related to recruitment, event management, and enquiry conversions as set by the Marketing & Admissions Manager.
• Regularly review and assess performance against these targets to ensure continuous improvement.
• Engage in professional development opportunities to enhance skills and knowledge in areas related to the role.
• Seek feedback and implement improvements to exceed performance expectations.

• Excellent interpersonal and communication skills.
• Ability to build and maintain professional relationships.
• Experience in event planning and coordination.
• Strong customer service skills and a proactive approach to problem-solving.
• Basic photography skills and familiarity with social media platforms.
• Ability to work independently and as part of a team.
• Detail-oriented with strong organizational skills.
• Proven ability to convert enquiries into sales/admissions

• Collaboration. Takes an active part in leading their school or region; is cooperative and a genuine team player, developing positive, supportive relationships with colleagues to solve problems and maximise opportunities.
• Learning & Getting Better. Continually demonstrates personal commitment and passion for learning and getting better using evidence and feedback; supporting others in their continual learning, development and growth.
• Innovation Leadership. Is good at creating an environment where ideas for learning initiatives and services are generated and is able to motivate and inspire others through the process of creation through to completion.
• Outcome driven. Can be counted on to find solutions. Is consistently looking to exceed goals and is focused on KPIs.
• Resilience. Can deal with setbacks and challenges calmly and effectively.
• Community Focus. Is committed to meeting and exceeding the needs and expectations of our students and their families.
• Integrity & Ethical Management. Has the ability to work ethically and with integrity; helps others feel valued; upholds and models the ISP Vision, Purpose and Principles.
• Leading & Inspiring Others. Supports, encourages and inspires students, colleagues and teams so that they give their best.
• Understanding People. Is a very good judge of talent, can objectively articulate the strengths and motivations of people inside or outside the organisation.
• Influencing & Communication. Consistently informs, influences and inspires students, parents and colleagues through timely and effective communication.
• Agile. Responds and adapts to changing circumstances; manages and solves problems by providing solutions in a climate of ambiguity.
• Strategic, Commercial & Financial Awareness. Has the ability to apply understanding of the business and industry to improve effectiveness and profitability.
• Planning & Decision Making. Makes decisions on the best course of action and then plans, organises, prioritises and balances resources to achieve the desired outcome.
• Diversity & Equity. Has the sensitivity, awareness and skill to understand the values, behaviours, attitudes and practices across cultures that supports all children and adults to learn and work effectively.

ISP is committed to strengthening our inclusive culture by identifying, hiring, developing, and retaining high-performing teammates regardless of gender, ethnicity, sexual orientation and gender expression, age, disability status, neurodivergence, socio-economic background or other demographic characteristics. Candidates who share our vision and principles and are interested in contributing to the success of ISP through this role are strongly encouraged to apply.