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HR Officer

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Reach British School
Abu Dhabi, United Arab Emirates
Date Added: May 9, 2022

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ISP HR Officer Role Profile




Purpose of Role

The role of the Human Resources Officer covers the various activities of Human Resources in the school. They are the first point of contact for staff during daily school operations to provide a professional organised HR service to all members of staff ensuring their needs are met alongside those of the relevant regulatory bodies. The post holder supports the HR Manager in the wellbeing of all staff in the school. 

ISP Principles

Begin with our children and students. Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding issues and acting and following up on all concerns appropriately.

Treat everyone with care and respect. We look after one another, embrace similarities and differences and promote the well-being of self and others.

Operate effectively. We focus relentlessly on the things that are most important and will make the most difference. We apply school policies and procedures and embody the shared ideas of our community.

Learn continuously. Getting better is what drives us. We positively engage with personal and professional development and school improvement.

ISP HR Officer Key Responsibilities

Talent acquisition and on boarding

  • Assist with the recruitment process by placing job ads, ensuring budgets are available, creating job descriptions, scheduling interviews, screening candidates, creating job offers and contracts
  • Assist with the on boarding including uploading documents to the HR/ISP & ADEK systems
  • Ensures all new joiners have their reference checks in place
  • To liaise with new joining staff and ensure that their documentation is completed prior to joining, ADEK approvals and visas/work permits are in place prior to joining
  • To liaise with various teams to ensure that new joiner items are ready and in place before they join

HR Operations

  • To support the HR Manager in all HR operational processes 
  • To ensure all relevant staff have appropriate Health insurance and receive their annual / bi-annual benefits as per their contracts
  • To ensure all staff have the relevant documentation and approvals and to ensure that no staff or contractors working alongside children are allowed in school until they have three good references, safeguarding training, ten-year police checks and confirmation of qualifications and identity
  • To ensure a smooth exit is achieved by those leaving by following the exit formalities and following up on payment of their end of service dues. Issuing them with an experience letter
  • To maintain historical human resource records by designing a filing and retrieval system, keeping past and current records
  • To keep up to date with best practice and legislation
  • To liaise with the PRO to ensure documentation required for governance is in order
  • To assist with organizing in house or off-site activities for all staff
  • To maintain a visible, professional and high profile within the school
  • To maintain staff records on the Cezanne database and ensure staff are trained on how to use it
  • To submit for approval, the monthly attendance report for payroll purposes
  • To log staff attendance and inform the HR Manager of patterns of staff attendance
  • Monitoring, and reviewing staff performance
  • Provide information and reports on data such as staff turnover, references, cost per hire, training hours per person, etc. 
  • Ensure compliance with regional and local legal requirements by enforcing adherence to requirements
  • Manage systems for staff attendance recording and ensure the absences are recorded on the HR system
  • Ensure compliance is met on the CBC and safeguarding as required by ISP & the School

Compensation & Benefits

  • Prepares contracts, contract addendums, offers, agreements for any compensation and benefit awarded to employees.

Organizational development

  • Serve as partner to provide advice on organisational design issues.

Talent development/education

  • Ensure performance management opportunities are in place for all staff to enhance their ability to achieve goals and capability to assume increased levels of responsibility.
  • To co-ordinate booking of Professional Development for staff in line with school priorities and compliance documentation

Government Relations

  • Ensures all employees have their ADEK, work permit and Visa approvals
  • Ensures all licences are up to date and follow up with the PRO before expiry.
  • To ensure legal compliance by monitoring and implementing applicable human resource requirements; ADEK guidelines, RTA guidelines and approvals for bus drivers and monitors

Health and Safety

  • Take all necessary and reasonable precautions to protect students, equipment, materials, and facilities
  • Assist in implementing all policies and rules governing student life and conduct
  • Ensure that, all the necessary health and safety rules and procedures are being followed

Maintain an awareness of all the health and safety measures to be taken when in school

Knowledge & Skills

Minimum Educational Qualifications Required for the Role

Bachelors, or equivalent and HR Certifications like CIPD or SHRM

Minimum Years of Experience Required

2 years experience in a School

Language Skills

English & Arabic is mandatory

Special Skills and Abilities


  • Excellent communication skills and command of the English language, in spoken and written form
  • Presentation skills with the ability to present information in a concise and professional manner
  • Excellent organizational skills and ability to prioritize workload.
  • Customer service
  • Critical thinking
  • Ability to negotiate, persuade and motivate others
  • Willing attitude to be a part of the school team
  • Strong sense of professionalism
  • Excellent interpersonal and communication skills
  • Positive solution focused approach.
  • Safeguarding and welfare of children
  • A collaborative team-player with excellent interpersonal skills
  • Behavior management
  • Demonstrated competency to use computer applications related to the role, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)
  • word processing and spreadsheet applications
  • Record keeping and report preparation methods
  • Interpersonal skills including tact, courtesy and patience
  • Customer focused
  • Willingness to undertake appropriate Professional Development


  • Empathetic listener
  • Integrity and confidentiality
  • Internationally minded
  • Emotional intelligence
  • Intercultural awareness, creative
  • Flexible and a can-do attitude


Whilst every effort has been made to explain the main duties and responsibilities of the post, each individual task undertaken may not be identified.

Employees will be expected to comply with any reasonable request from a manager to undertake work of a similar level that is not specified in this job description.


Employees are expected to be courteous to colleagues and provide a welcoming environment to visitors and telephone callers.

The International Schools Partnership


Reach British School is part of The International Schools Partnership (ISP).


The International Schools Partnership (ISP) is a growing group of committed colleagues in financially responsible schools around the world, all of which aim to be the school of choice in their local area. Learning is at the heart of everything we do for our pupils, colleagues and parents. We are committed to getting better, all the time.


ISP was founded by an experienced team of committed educationalists and commercial operators who have worked together over many years. Our growing group of private schools located in the UK, the USA, Europe, Costa Rica, Chile, Colombia, Ecuador, the United Arab Emirates, Qatar, Malaysia, Mexico and Peru educate children and pupils from 2-18 years of age. We have now expanded to 45 schools delivering multiple curricula and building on local brands and reputations with around 45,000 pupils and 7,000 staff located across the globe.


We believe that successful schools are the ones that put learning at the heart of everything they do, always aiming to create rounded individuals that are able to forge successful careers and lives in a rapidly changing world. Our goal is to enable our schools as the leading school of choice in their local area. We are a truly international group working in different cultures and speaking different languages. We work across countries and cultures, too, by working with each other and with other schools and communities. At ISP we continue to engage with schools around the world who are interested in becoming part of our global group of schools and look forward to welcoming more pupils and staff to the group.


All our schools:

• Help children and pupils learn to levels that amaze them.

• Inspire children and pupils to be successful now and equip them to be successful later.

• Are truly international, working in partnerships within and across regions, cultures and languages.

• Aim to be the schools of choice for children, pupils and their families, wherever we are.


Reach British School is committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. All shortlisted candidates and post holders are subject to appropriate International Criminal and Child Protection Background Checks or equivalent, covering the previous 10 years of employment history. Reach British School recruit teachers in several ways including direct application to the school and through international teacher recruitment agencies and organizations.





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